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Binance sign-up: verification code not received or stuck?

Illustration: a sign-up gate machine with three small gates, the middle one jammed, a blank envelope hanging just above the mail slot and a coral warning light glowing beside it

Start with the screen you're stuck on, because each one fails for a different reason. On the Binance website the sign-up runs in this order. First you pick how to register, choose an account type and tick the box for the Terms of Service and Privacy Policy. Next comes a 6-digit code sent to your email or phone, which you have to enter within 30 minutes before clicking [Submit]. Then a password: at least 8 characters, with at least one uppercase letter and one number. Once the account exists, check the referral code field for a green tick and [Linked]. If the code never arrives, Binance's help center has six checks for email and five for SMS, one of which is switching to voice verification, and some countries and regions don't get SMS codes at all. Those figures come from Binance's help pages as checked in November 2026; the sign-up page you see on the day is what counts.

This page covers registration only, for people who don't have an account yet or are halfway through making one. Changing phone numbers, 2FA, logging in and withdrawals live elsewhere. Everything here comes from Binance's public help pages, and we did not create an account ourselves; where the help center is silent, we say so.

Which screen stopped you

Think of sign-up as a machine with a row of gates. A gate that doesn't open hides every gate behind it. Following Binance's "How to Register on the Binance Website" (English page updated 2025-11-24):

ScreenWhat you doRule on the help pageGo to
1Pick email, phone, Apple/Google account or Telegram; pick an account type; accept the termsAccount type can't be changed after registrationScreen 1
2Enter the code sent to your email or phone6 digits, within 30 minutes, then [Submit]Screen 2
3Set a password8+ characters, at least one uppercase letter and one numberScreen 3
AfterCheck the referral codeGreen tick and [Linked]; can't be modified once linkedReferral

We didn't check the app's sign-up wording line by line, so the order there may differ a little from the website. Match whatever is in front of you to the closest row.

Screen 1: method, account type, terms

Binance lists five ways in: email address, phone number, Apple account, Google account or Telegram. Any of them gets you an account. What changes is where the code goes. Email sends it to your inbox; phone sends it by SMS. So if the phone route keeps coming up empty, going back to this screen and registering with email is often quicker than hammering the resend button.

The same screen asks for an account type, and the help page is blunt about it: "Once registered, you cannot change the account type."

Slow down here: An expired code can be replaced and a weak password can be retyped; the account type stays. Don't plan on a second account as the fix either. The Chinese and Vietnamese versions of Binance's terms that we checked list opening multiple accounts without Binance's written consent among the reasons an account can be restricted. We couldn't load the English terms page, so we haven't confirmed its wording.

Last on this screen is the checkbox for the Terms of Service and Privacy Policy. If you can't move on, look at that box first, then at the email or phone number for a missing character.

Screen 2: the 6-digit code

The rule is one sentence: you get a 6-digit code by email or phone, and you enter it within 30 minutes and click [Submit]. Past 30 minutes, ask for a fresh one. Binance doesn't publish how long the resend timer runs or how many codes you can request in a day, so we won't guess. Clicking resend over and over won't speed anything up; run the checks below instead.

Code sent by email. "Why Can't I Receive Emails from Binance?" lists six things, which translate to sign-up like this:

  1. You may be logged out of your email on that device. Log back in and refresh.
  2. Check the address. The help page points account holders to Account Security; mid-sign-up, just go back to screen 1 and read what you typed.
  3. Look in spam. Binance suggests whitelisting its commonly used official email addresses and marking them as safe.
  4. Check your email server settings for a firewall or antivirus conflict.
  5. A full mailbox can't receive anything. Delete old mail to free space.
  6. Binance recommends registering with an address from a common domain such as Gmail or Outlook. If you're using a work or school address, try a common one.

Code sent by SMS. "Why Can't I Receive SMS Verification Codes?" is a general SMS-verification page rather than a sign-up page, but its first four steps apply just as well here:

  1. Make sure your phone has a good network signal.
  2. Disable antivirus, firewall or call-blocker apps that may be stopping Binance's SMS number.
  3. Restart your phone.
  4. Try voice verification instead.
  5. Reset SMS authentication. That one is for existing accounts, so it doesn't help before you've registered.

The same page notes that some countries and regions currently aren't supported for SMS verification, and refers to a coverage list we haven't reproduced. If texts and calls both fail for your number, register with email instead.

Screen 3: password, "already registered", puzzle

Passwords need at least 8 characters, with at least one uppercase letter and one number (help page, checked November 2026). The capital letter is the one people tend to forget; an all-lowercase password with digits can be long enough and still get rejected.

Two other errors don't have a help-center page that we could find, so the advice below is plain common sense, not Binance's word:

  • "Email or phone already registered." There's probably an account on it already, maybe one you opened years ago. Go to the login page with that address and use password recovery if needed, rather than opening another account.
  • The puzzle or slider keeps failing. Retry a few times, refresh, try another browser, or switch between mobile data and Wi-Fi. A VPN isn't the answer.

After the account exists: is the referral code [Linked]?

If you opened sign-up from a referral link, the help page says the code fills itself in and shows a green tick and [Linked] next to it. If it shows as invalid, you can edit it or enter another one.

Two of the rules here can't be undone.

  1. A linked code is final. From the sign-up page: "once a referral code is linked to your account, it cannot be modified." Binance's Referral Pro Mode FAQ (updated 2026-08-05) says the same of the relationship: "it cannot be changed or removed."
  2. Adding a missed code depends on the program. The Referral Pro Mode FAQ offers a way to link afterwards only when all of these hold: "The user is within 30 days of registration." "The user has no deposit or trading activity on the account." "The user's KYC information has not been used on another account within the past 180 days." "The account does not have an existing referral relationship." "The account is a parent account." "The user is not flagged as a wash trader." Binance's Referral Mode FAQ, by contrast, says "no corrective actions can be taken once the new user has registered." Whatever the page shows you at the time decides it; we can't promise it will work.

Where that field sits in the full flow is covered in step one of our sign-up guide.

Problems that aren't on any screen

Age: Binance's terms (again, the Chinese and Vietnamese versions we checked) require individual users to be at least 18.

Location: the Chinese terms we checked count individuals and legal entities residing, established or operating in any country or region on Binance's prohibited countries list as restricted persons, and the Vietnamese terms say that if you travel to a place on that list, the services may not be available and your access may be blocked. We haven't reproduced that list. If this is you, follow your local rules and don't use a VPN, false details or someone else's identity to get around it.

Once the account is open, the next gate is identity verification; the sign-up page ends with "you must complete identity verification before trading." If that step is the one holding you up, see identity verification stuck.

How we checked: compiled from the Binance help center on 2026-11-07; what the page shows on the day takes precedence. The sign-up order, code, password, account-type and [Linked] rules come from the sign-up guide (English page updated 2025-11-24); the email and SMS steps from the two FAQs below; late linking from the Referral Pro Mode FAQ and the Binance Referral Mode FAQ; age, multiple accounts and prohibited locations from the Chinese (last updated 2023-08-31) and Vietnamese (last updated 2025-05-06) terms. Not investment advice; trading crypto carries risk. Sources: How to Register on the Binance Website, Why Can't I Receive Emails from Binance?, Why Can't I Receive SMS Verification Codes?.